Beatsy Solutions Beatsy Solutions

0724 954 312 / 0701 334 769

support@beatsysolutions.co.ke

QUOTE Login
Beatsy Solutions, Smart AI, Real Impact | Student Assistance
PROJECTS DEMOS LOGIN
CONVERSATIONAL AI & AGENTS

AI Agents & Chatbots in Kenya

Give Customers and Teams an AI Assistant. Deploy intelligent conversational agents on WhatsApp and web with verified knowledge retrieval, lead capture, and human handover.

Get a Quote Contact Us
Beatsy Technology Illustration
CONVERSATIONAL INTELLIGENCE

Connect Teams and Customers with Conversational AI

Modern customer engagement in Kenya takes place on messaging channels. Customers expect immediate, accurate responses on your website and official WhatsApp business line, whether at noon or midnight.

Beatsy Solutions engineers conversational AI agents grounded directly on your verified company information. Rather than reciting rigid canned menus or guessing answers, our assistants understand natural customer phrasing in English and Swahili, reference your actual service terms, qualify prospects, and route complex cases to your human team.

The Functional Distinction

An AI Chatbot primarily conducts conversational question-answering based on FAQ documentation. An AI Agent / Assistant combines conversation with tool access, database lookups, CRM creation, and automated action execution within strictly configured permissions.

Core Omnichannel Features

Official WhatsApp Cloud API

Engage customers on Kenya's most popular messaging channel with automated webhooks and verified number support.

Lightweight Website Embed

Fast-loading branded widget compatible with WordPress, PHP, Laravel, Shopify, and custom web portals.

Live Human Handover

Automated conversation packaging that transfers tickets to human agents when inquiries require personal touch.

CRM & Lead Synchronization

Instant extraction of prospect name, phone, and requirements directly into your sales database.

SPECIALIZED SOLUTIONS

AI Agents & Chatbots Services

Explore our four dedicated conversational AI service specializations.

Level 3 Service

AI Chatbots

Website & WhatsApp AI chatbots trained on business knowledge. Handle 24/7 visitor questions, capture leads, and support English & Swahili.

Explore AI Chatbots
Level 3 Service

AI Support Assistants

Automate tier-1 customer support, guide users through step-by-step troubleshooting, create support tickets, and summarize cases for human reps.

Explore Support Assistants
Level 3 Service

AI Knowledge Search

Ask business documents questions in plain language. Searches company PDFs, policies, catalogs, and databases with verifiable source citations.

Explore Knowledge Search
Level 3 Service

AI Sales Assistants

Capture, qualify, and assist inbound leads with conversational AI. Recommends packages, collects budget/timeline, and schedules consultations.

Explore Sales Assistants
Back to AI Solutions Hub
AI Business Automation » Custom AI Solutions »
Chatbot & Agent Pricing

Transparent Conversational AI Packages

Includes full prompt tuning, knowledge base indexing, and channel integration. Billed transparently with zero hidden fees.

AI Chatbot Starter

Starting From Only
Ksh 30,000 One-Time Payment
Flagship AI Chatbot service — Website AI chatbot trained on business info, customer Q&A, lead collection, human handover & WhatsApp integration.
  • Website chatbot
  • AI-powered Q&A
  • Business information training
  • Basic conversation history
  • Lead capture
  • Basic customization
Get Quote Learn More

AI Chatbot Business

Starting From Only
Ksh 60,000 One-Time Payment
Flagship AI Chatbot service — Website AI chatbot trained on business info, customer Q&A, lead collection, human handover & WhatsApp integration.
  • Everything in Starter
  • Website content/knowledge-base training
  • Customer name, email & phone collection
  • Human handover
  • API integrations
  • Analytics & conversation logs
Get Quote Learn More

AI Chatbot Pro

Starting From Only
Ksh 120,000 One-Time Payment
Flagship AI Chatbot service — Website AI chatbot trained on business info, customer Q&A, lead collection, human handover & WhatsApp integration.
  • Everything in Business
  • RAG/knowledge-base system
  • Advanced AI training
  • WhatsApp/API integration
  • CRM/system integration
  • Advanced analytics
  • Custom AI workflows
Get Quote Learn More
Agent Enhancements

Conversational Add-Ons

Add WhatsApp Cloud API, custom PDF document indexing, or human agent escalation.

Integration
WhatsApp Business Cloud AI Integration
Ksh 20,000

Direct connection with official Meta WhatsApp Cloud API with webhook routing and conversational state management.

Order Add-On
Knowledge
Custom PDF & Company Docs RAG Ingestion
Ksh 25,000

Parsing, semantic chunking, and vector indexing for up to 500 pages of proprietary PDF manuals and company documents.

Order Add-On
Support
Live Agent Human Handover Module
Ksh 15,000

Seamless escalation protocol that packages conversation summaries and transfers live sessions to WhatsApp or email reps.

Order Add-On
Sales
Automated Lead Qualification & CRM Push
Ksh 18,000

Automatic capture of contact details and instant push to CRM, Google Sheets, or email/SMS alerts.

Order Add-On
Workflow
Custom AI Workflow Pipeline Connector
Ksh 22,000

Cross-system automated trigger connecting email, Google Drive, or ERP webhooks to AI processing tasks.

Order Add-On Learn More
Security
Role-Based Knowledge Access Control
Ksh 15,000

Departmental metadata filtering ensuring staff only retrieve information corresponding to their authorized role.

Order Add-On Learn More
Maintenance
Post-Launch AI Fine-Tuning & SLA Monitoring
Ksh 25,000

3 months of prompt optimization, vector index re-indexing, hallucination auditing, and model version maintenance.

Order Add-On Learn More
Agent FAQs

Frequently Asked Questions: AI Agents & Chatbots

Add WhatsApp Cloud API, custom PDF document indexing, or human agent escalation.

A chatbot focuses on conversational question-and-answer interactions, addressing customer FAQs and onboarding queries. An AI Assistant or Agent is connected to business tools and databases, allowing it to perform operational actions such as checking inventory levels, verifying order status, booking calendar appointments, and initiating ticket escalations.

We deploy AI agents across official WhatsApp Cloud API numbers, embedded website floating widgets, customer portals, internal Slack or Microsoft Teams workspaces, and mobile applications via REST endpoints.

When an AI agent encounters a query with low confidence, an emotionally distressed customer, or an explicit request for human assistance, it cleanly packages the full conversation summary and customer details and escalates the ticket directly to your WhatsApp support rep, email inbox, or CRM dashboard.

Yes. During natural conversations, the assistant gently collects the user’s name, phone number, email, and specific service requirement, validates the inputs, and instantly creates a new lead in your CRM or sends an alert via email/SMS to your sales team.

We ground the chatbot strictly on your approved business documentation through Retrieval-Augmented Generation (RAG). System instructions mandate that if a query falls outside the provided knowledge base, the bot politely states it does not have that information and offers to connect the user with a human team member.

Yes. We provide an intuitive knowledge-base management interface or document ingestion pipeline where you can upload updated PDF price lists, FAQ docs, or service terms. Changes are re-indexed and reflected in the assistant’s responses within minutes.

You only need to supply your core business information (service descriptions, price lists, FAQs, return policies) and access credentials for any platforms you wish to integrate (such as a Meta WhatsApp Business account, CRM API keys, or website access).

Deploy Your Business AI Assistant Today

Let our engineering team build and train an AI assistant specifically around your company products, pricing, and support workflows.

Get Chatbot Quote Schedule Discovery Call
NEWSLETTER

Stay Updated with Beatsy

Get the latest tech insights, hosting deals, and digital tips.

Your data is safe with us. Unsubscribe anytime.

Chat with us on WhatsApp